Welcome to Tangible Comfy. By accessing our website or purchasing from us, you agree to the following Terms & Conditions.
Products & Orders
We make every effort to display our products, colors, sizes, and designs as accurately as possible. Because screen settings and handmade production may vary, slight differences in color, size, placement, or appearance may occur.
Personalized & Handmade Items
Customers are responsible for entering personalization details, names, spelling, colors, sizes, and other selections correctly before submitting an order. Personalized, custom-made, and made-to-order items may not be eligible for return or exchange unless they arrive damaged, defective, or incorrect due to our error.
Pricing & Payment
Prices are shown in U.S. dollars unless otherwise stated. Payment must be successfully completed before an order is processed. We reserve the right to correct pricing or product information errors and to cancel or refund an order when necessary.
Shipping & Delivery
Processing and estimated delivery times may vary by product and destination. Shipping carrier delays or other circumstances outside our reasonable control may affect delivery times.
Returns & Refunds
Returns, exchanges, and refunds are subject to our Refund and Returns Policy. Please review that policy before making a purchase.
Order Issues
If your order arrives damaged, defective, or incorrect, please contact us promptly with your order information and photos when applicable so we can review the issue.
Website Use
You agree not to misuse this website, interfere with its operation, attempt unauthorized access, or use the website for unlawful purposes.
Changes to These Terms
We may update these Terms & Conditions when necessary. The version posted on this website will apply to purchases made while that version is in effect.
Contact Us
If you have questions about an order or these Terms & Conditions, please contact Tangible Comfy through the contact information provided on our website.